Unfortunately not all reservations are held by on-site Management. Some people book private apartments thinking they have booked direct with the resort. Please be aware of this method of operation as you can be disadvantaged.
On arrival you may decide to change your mind form what you have originally booked. We are more than happy to assist you with upgrades subject to availability. Charges will apply.
We suggest that you bring your normal travelling items including beach towels, sunscreen and a hat.
Unless specified all rates are based on the number of guests specified per apartment. 1 rollaway can be added per apartment for $25 per night.
Wifi is available free of Charge for guests that have check in with us at Reception. Wifi is only available in Reception and around the pool and Bar area
All amenities can be supplied through Reception on depletion of your arrival pack. Charges do apply.
Your apartment will be serviced if your stay is longer than 6 nights. Shorter stays will not receive a service, however this can be arranged through Reception for a fee if you require this during your stay.
Unfortunately bedding configurations in the Resort cannot be changed. We can add an additional rollaway bed if the maximum number of people has not been met.
Whilst every attempt is made by us to allocate rooms based on guest requests, sometimes this is not possible, due to Maintenance issues or owner requests. All guests are provided with the best room available on the day, regardless of the time frame booked.
The Whitsunday Terraces do offer interconnecting rooms, but these mush be booked in advance. If you are a group booking, we will do our best to put your rooms near each other. Please be aware this is only a request basis, as some of the apartments are permanently rented.
Whitsunday Terraces has limited car parking. Each Terrace has its own car park however there are no allocated car parks. You are welcome to park in any available car space during your stay and there is also street parking available in Golden Orchid Drive.
For the best rates, call the resort on (07) 49466788.
Late check out is subject to availability – this can be arranged through Reception the day before your departure- from 11am, charges will apply and after midday a full nights tariff will be payable direct to the Resort.
You can check in from 2pm and check out is at 10am or earlier (Charges apply for late checkouts). If the room is available you are welcome to check in early.